Privacy Policy

1. Introduction

Welcome to Lakaxyi.com ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lakaxyi.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Personal Data

We may collect personal identification information, including but not limited to:

• Name, email address, phone number, and billing address
• Shipping information
• Payment details (processed securely through our payment processors)
• Communication preferences
• Order history and product preferences

2.2 Non-Personal Data

We may also collect non-personal identification information about users whenever they interact with our site, including:

• Browser name and type
• Technical information about users' means of connection to our site
• Operating system
• Internet service provider
• Device information
• Usage data (pages visited, time spent on pages, click patterns)

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and fulfill your orders for our children's backpacks
• Provide customer support and respond to inquiries
• Improve our website functionality and user experience
• Send administrative information, such as order confirmations and updates
• Send marketing and promotional communications (with opt-out options)
• Analyze usage patterns to improve our products and services
• Prevent fraudulent transactions and monitor against theft
• Comply with legal obligations

4. Legal Basis for Processing (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Contractual Necessity: Processing necessary for the performance of a contract to which you are a party (e.g., to fulfill your order for children's backpacks).
• Legitimate Interests: Processing necessary for our legitimate interests, such as fraud prevention, marketing, and improving our products and services.
• Legal Obligation: Processing necessary for compliance with a legal obligation to which we are subject.
• Consent: Processing based on your specific and informed consent for particular purposes, such as marketing communications.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our site and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier.

Types of cookies we use:

• Essential cookies: Necessary for the website to function properly
• Preference cookies: Enable the website to remember information that changes the way the website behaves or looks
• Statistical cookies: Help us understand how visitors interact with our website
• Marketing cookies: Used to track visitors across websites to display relevant advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us.

9. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.